Contact Information

Phone Number:  (919)962-5661
Address: FedEx Global Education Center, Room 2004, 301 Pittsboro Street, Chapel Hill, NC 27516
Office hours: Monday through Friday 9am-4pm
Walk-in advising hours: Monday and Friday: 2pm-4pm
Tuesday and Thursday:  10am-12pm and 2pm-4pm.
Wednesday by appointment only.

Staff Directory

Download International Student and Scholar Profiles.

Walk-in Advising

No appointment is required for students and scholars to ask quick questions (5-10 minutes). Walk-in hours are for brief questions that take about 5-10 minutes to answer or to drop off forms. In-depth discussion about employment, change of status, transfer should be done by appointment so we can ensure we are giving you the proper attention and advice.

Walk-in hours are as follows:

  • Monday and Friday: 2pm-4pm
  • Tuesday and Thursday: 10am-12pm and 2pm-4pm
  • Wednesday by appointment only.

J-1 Scholar Check-in at ISSS for newly arriving Exchange Visitors

Monday through Friday, 9am to 10am.  Please bring the following documents with you to check-in for yourself and any accompanying family members:

  • Passport
  • Form DS-2019
  • Form I-94 Arrival/Departure Record.

This time is reserved for incoming J scholars and no appointment is needed for the check-in procedure.  J-1 transfers from another U.S. institution should email for an appointment.


In order to better serve our international students and scholars, we request that you make an appointment to speak with one of our international student and scholar advisors. Our advisors can assist you with issues related to F-1 or J-1 immigration status, cultural adjustment and other personal concerns.  Please email, subject line: appointment request, to schedule an appointment.  Scholars in H-1B, O-1, TN or other employment-related immigration status should also email to schedule an appointment.

Preparing for your appointment

We recommend that you refer to our website to read about the topic you are interested in before appearing for your appointment. This may save time at your appointment or answer the questions you have.  Also bring any relevant documentation with you to your appointment.